Money-back guarantee

You can always ask for a refund if you want to cancel your order or don’t like how we’ve done your task.

We try hard to make sure our customers are satisfied at all times, and one of the ways we achieve that is by providing a money-back guarantee. 

Basically, it’s insurance against unsatisfactory service, which may include poorly completed orders or late delivery. It’s also a way to get your money back if you want to cancel your order because you no longer need our help.

Please take into consideration that each case is unique. Therefore, we need to review every refund claim and determine the appropriate amount of compensation in that particular situation. 

That said, our service guarantees a full refund of your payment in cases when we’re unable to find an expert or when you cancel your order before your expert starts working on it. You can claim a partial refund in other situations.

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