Frequently asked questions

Get up-to-date information about what our service is, how it works, and in what ways you can use it.

General information

Is your service confidential?

Yes, our service is entirely confidential in that:

  • We don’t publicly disclose any information you share with us.
  • We only collect data that is required to process your order.
  • We use data encryption to protect our website, ensuring a secure connection and protection from cyberattacks.

Therefore, you can easily use our service without compromising your privacy.

Is it safe to pay for assignment help online?

We can assure you that buying homework on our website is absolutely safe. First of all, we use a secure connection, which you can check for yourself. The web address starts with “https://” instead of “http://,” proving that our website is secure and has an SSL certificate. If you don’t see a full URL in the address bar, it means that your browser is hiding it. In this case, you can click a lock sign near the address bar and verify that all data is being transferred via a secure connection.

Secondly, we only work with reliable payment systems that are widely used all over the world, serving hundreds of millions of users every day. Therefore, you can trust them to process your order safely and efficiently.

Is it ethical to get assignment help from your website?

Yes, our service is an entirely ethical form of academic assistance. We show students how to complete assignments, and in doing so, help them improve their skills and gain more knowledge. You won’t get in trouble for using our service as long as you follow the rules. For instance, you can’t ask us to help you cheat on a test. We stand for academic integrity and encourage our customers to use our services wisely and ethically.

Placing an order

How do I buy assignment help from your website?

Placing an order will take you 5 minutes at most. Follow these steps:

First, fill out the order form. Make sure you’ve provided all the information your expert will need to complete your assignment. You can upload additional materials if necessary.

Next, create your account. Right under the order form, you’ll find a login box. As a new customer, you’ll have to set up a new profile by entering your email address and a new password. Returning customers can simply sign in to their existing accounts.

Finally, pay for your assignment. Go to the next page and enter your credit card information. This is a simple transaction, plus we only ask you to share the details that are required for the payment to be processed. Once you’re done, your order will be automatically registered in our system. You’ll also receive access to your personal order page, where you can track the progress. 

When will my order be assigned to an expert?

We start looking for the best available expert to complete your order right after we get your payment. This process can take anywhere from less than an hour to several hours. This mainly depends on the complexity of your discipline as well as your particular assignment. 

If you’ve already placed an order

Can I change my instructions?

Yes, you can change the instructions for your assignment using your personal order page. However, please note that if you change the task size, deadline, or discipline, the price of your order will be adjusted accordingly. And if you want to reduce the cost by extending the deadline or selecting a smaller task size, please ask our customer support to help you.

Can I cancel my order?

Yes, and you will get a full refund if you do it before we assign you an expert. The amount of compensation will differ if they’ve already started working on your assignment, so the sooner you cancel your order—the more money you’ll get back.

How can I download my assignment?

First, make sure your order has been finished. You will get a link to your email. Open the assignment and review it very carefully. If you see any errors, that is the perfect time to ask for a revision. If you’re satisfied with the result, go ahead and approve the order before downloading the files to your device.

Common issues

I forgot my password. What should I do?

If you encounter this problem, click “Forgot password” in the login box. We’ll send you a reactivation email immediately. Follow the included link, enter your new password, and you’ll automatically be taken to your personal profile.

What if I’m not satisfied with how you’ve done my assignment?

In this case, we’ll offer to revise your order for free. Tell us what needs to be fixed, submit your request, and wait for your assignment to be delivered. There are two conditions, though. One: you can’t change your original instructions. If you do, you’ll have to pay for the additional work. Two: you can request a revision at any point before approving your order or within 7 days after doing so. You can also ask for a refund if a revision is not a viable option. Our dispute department will review your claim and determine an appropriate amount of compensation in your case. 

What should I do if my order is late?

Please contact us once you realize that your order hasn’t been delivered on time. We’ll fix the situation as quickly as possible. Also, remember that you can ask for a refund if your assignment is delivered late due to your expert’s inaction. Please take into account that this rule doesn’t apply to revisions.

How do I request a refund?

First of all, please remember that you can only ask for a refund after your expert has finished working on your order. The “Refund” button will become clickable when it’s delivered. Then, you’ll be able to select the type of refund that fits your situation and the reason you’re requesting it. Our dispute department will start working on it immediately, and we’ll get back to you once we resolve your issue.